Customer Sales Director

Customer Sales Director

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About Us</strong></span></p> <p><span style="font-size: 10pt;">Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.</span><br><br><span style="font-size: 10pt;">As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.&nbsp;</span></p> <p><span style="font-size: 10pt;"><strong>Location: </strong>Austin, TX (2-3 days in office preferred). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p>We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas.</p> <p><span style="font-size: 10pt;"><strong>About the Role&nbsp;</strong></span></p> <p><span style="font-size: 10pt;">We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas. <strong>What You'll Do</strong></span></p> <ul> <li><span style="font-size: 10pt;">Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts</span></li> <li><span style="font-size: 10pt;">Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.</span></li> <li><span style="font-size: 10pt;">Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>What You’ll Need</strong></span></p> <ul> <li><span style="font-size: 10pt;">Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.</span></li> <li><span style="font-size: 10pt;">Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.</span></li> <li><span style="font-size: 10pt;">Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.</span></li> <li><span style="font-size: 10pt;">Are proactive and o</span><span style="font-size: 10pt;">rganized, capable of independently managing a diverse book of business.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>What Will Make You Stand Out</strong></span></p> <ul> <li><span style="font-size: 10pt;">You have prior experience in analytics, ETL, BI, or open-source software.</span></li> <li><span style="font-size: 10pt;">You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.</span></li> <li><span style="font-size: 10pt;">You have experience with consumption and/or usage-based pricing structures.</span></li> <li><span style="font-size: 10pt;">You have experience with the MEDD(P)ICC sales methodology / Command of the Message</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Remote Hiring Process</strong></span></p> <ul> <li><span style="font-size: 10pt;">Interview with a Talent Acquisition Partner</span></li> <li><span style="font-size: 10pt;">Interview with Hiring Manager</span></li> <li><span style="font-size: 10pt;">Team Interviews; Commercial Sales Leader and Solutions Engineer Leader</span></li> <li><span style="font-size: 10pt;">Account Management Activity with Sales Leadership</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Benefits</strong></span></p> <ul> <li><span style="font-size: 10pt;">Unlimited vacation time with a culture that actively encourages time off</span></li> <li><span style="font-size: 10pt;">401k plan with 3% guaranteed company contribution</span></li> <li><span style="font-size: 10pt;">Comprehensive healthcare coverage</span></li> <li><span style="font-size: 10pt;">Generous paid parental leave</span></li> <li><span style="font-size: 10pt;">Flexible stipends for:</span></li> <li><span style="font-size: 10pt;">Cell Phone &amp; Internet</span></li> <li><span style="font-size: 10pt;">Learning &amp; Development</span></li> <li><span style="font-size: 10pt;">Office Space</span></li> </ul> <p><span style="font-size: 10pt;">#LI-HYBRID</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. &nbsp;Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.</p></div><div class="title">Pay Range</div><div class="pay-range"><span>$94,500</span><span class="divider">&mdash;</span><span>$112,000 USD</span></div></div><div class="pay-input"><div class="title">OTE (On Target Earning)</div><div class="pay-range"><span>$135,000</span><span class="divider">&mdash;</span><span>$160,000 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p class="p-rich_text_section" style="line-height: 1.3;"><strong data-stringify-type="bold">Perks and Benefits</strong></p> <ul> <li>100% employer-paid medical insurance<strong>*</strong></li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> <p style="line-height: 1.3;"><em><strong>*</strong>May vary by country and worker type - please reach out to your recruiter for more information</em></p> <p style="line-height: 1.3;"><em>Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region.</em></p> <hr> <p style="line-height: 1.3;">We’re honored to be <a class="c-link" href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank" data-stringify-link="https://fivetran.com/blog/hvr-acquisition-series-d" data-sk="tooltip_parent">valued at over $5.6 billion</a>, but more importantly, we’re proud of our&nbsp;<a class="c-link" href="https://fivetran.com/culture" target="_blank" data-stringify-link="https://fivetran.com/culture" data-sk="tooltip_parent">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in&nbsp;<a class="c-link" href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank" data-stringify-link="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" data-sk="tooltip_parent">Forbes</a>.&nbsp; &nbsp; &nbsp;</p> <p style="line-height: 1.3;">Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.</p> <p style="line-height: 1.3;">To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video.</p> <p style="line-height: 1.3;">To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>.</p> <hr> <p style="line-height: 1.3;"><em>We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</em></p></div>