fokcus

TechOps SAAS Engineer (Middle+)

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Свежая вакансия Появилась 18 дн назад

Vacancy: TechOps SAAS Engineer (Middle+)

We’re looking for a proactive TechOps SAAS specialist who enjoys solving complex issues and uses AI as a daily tool. Location: Remote (preferably close to GMT+3 timezone) Team language: English

Key Responsibilities

  • Resolve customer technical issues end-to-end (Helpdesk + Slack) within SLA
  • Conduct root cause analysis with Grafana, Datadog (logs, metrics, traces)
  • Build monitoring dashboards and proactive alerts
  • Write Python scripts for automation and bulk operations
  • Actively use AI (Claude, Cursor, ChatGPT) to accelerate troubleshooting

Must-have

  • Strong daily experience with LLMs and prompt engineering
  • Hands-on with Grafana/Datadog (building dashboards & alerts)
  • Python scripting + solid understanding of distributed systems
  • 2+ years in TechOps/Technical Support (FinTech/Forex/Crypto is a plus)
  • Excellent English (C1+)

If you’re a technically curious problem-solver who enjoys fast-paced environments and wants to work with modern AI tools in a real FinTech product - send your CV: telegram: @Rita_RS email: m.sinelnikova@getit.agency

Навыки

Показать как в источнике
#TechOps #SRE #FinTech #RemoteJobs #Python #Grafana #AItools

Vacancy: TechOps SAAS Engineer (Middle+)

We’re looking for a proactive TechOps SAAS specialist who enjoys solving complex issues and uses AI as a daily tool.
Location: Remote (preferably close to GMT+3 timezone)
Team language: English

Key Responsibilities:
• Resolve customer technical issues end-to-end (Helpdesk + Slack) within SLA
• Conduct root cause analysis with Grafana, Datadog (logs, metrics, traces)
• Build monitoring dashboards and proactive alerts
• Write Python scripts for automation and bulk operations
• Actively use AI (Claude, Cursor, ChatGPT) to accelerate troubleshooting

Must-have:
• Strong daily experience with LLMs and prompt engineering
• Hands-on with Grafana/Datadog (building dashboards & alerts)
• Python scripting + solid understanding of distributed systems
• 2+ years in TechOps/Technical Support (FinTech/Forex/Crypto is a plus)
• Excellent English (C1+)

If you’re a technically curious problem-solver who enjoys fast-paced environments and wants to work with modern AI tools in a real FinTech product - send your CV:
telegram: @Rita_RS
email: m.sinelnikova@getit.agency

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