fokcus

VIP Manager

· удалённо · полная

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Висит давно Висит 3 мес назад — за это время вакансии обычно закрывают

Location: Poland (remote) / Cyprus (office), full-time Experience: One years of experience within iGaming with Tier 1 markets. Languages: English - fluent, Polish - fluent

Key Responsibilities

  • Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
  • Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
  • Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
  • Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.

Requirements

  • Previous experience in VIP account management, preferably within iGaming, online entertainment, or a similar customer-focused industry.
  • Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
  • Sales and negotiation abilities with a customer-centric mindset.
  • Fluency in Polish and English (additional languages are often a strong advantage).

Feel free to send your CV to my Telegram @dianaktalenthub , and I'll be happy to tell you more about the opportunity.

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#vacancy #job #VIPmanager #VIP #igaming

Location: Poland (remote) / Cyprus (office), full-time
Experience: One years of experience within iGaming with Tier 1 markets.
Languages: English - fluent, Polish - fluent

🎰Key Responsibilities:
- Relationship Management: Develop and nurture strong, long-term relationships with VIP players, acting as their primary point of contact.
- Personalized Service: Deliver tailored support and communication through multiple channels (phone, email, WhatsApp, SMS, live chat).
- Player Retention: Design and execute retention strategies to maximize player lifetime value and reduce churn.
- Performance Monitoring: Track, analyze, and report on VIP player activity, providing insights and recommendations to management.

🎰Requirements:
- Previous experience in VIP account management, preferably within iGaming, online entertainment, or a similar customer-focused industry.
- Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Sales and negotiation abilities with a customer-centric mindset.
- Fluency in Polish and English (additional languages are often a strong advantage).

Feel free to send your CV to my Telegram  @dianaktalenthub 📨, and I'll be happy to tell you more about the opportunity.
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